1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

2. Shipping Time

Estimated delivery times:

• Standard delivery: 5–10 business days

• Delivery time may vary based on location

3. Shipping Charges

Shipping charges are calculated at checkout based on location and order weight.

4. Tracking

Once your order is shipped, tracking details will be shared via WhatsApp or email.

5. Delays

Soopy is not responsible for delays caused by customs, courier issues, or unforeseen circumstances.

6. Damaged or Lost Orders

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

📞 Shipping Support: +966 5069 31700